How to start doing business with us?
- In order to make a purchase, you must be registered in our system. We invite you to sign up here: https://cata1og.com/pages/create-new-account
- Create an account and follow the instructions.
- Wait for the verification email; it will take up to 12 hours.
- Once you are verified, you will be able to see our products.
- Find the right size and check stock availability for each size and color. We offer online chat with our customer service agents for your convenience.
- Add the selected products to your shopping cart.
- Register your shipping and billing address, and fill the personal information sheet.
- Choose your payment method.
- Verify your shopping cart products, quantity, size, and color (apply in some products) before placing the order.
- After the order is complete, click on the button BUY!
- Wait for the confirmation email of your payment to process your shipment.
What payment methods do we accept?
- Cash on delivery (COD)
- Visa
- MasterCard
- American Express
- Credit Card WTC
- PayPal
- Wire Transfer
- Bank Deposits
What Is the Minimum Order Amount (MOA) to do business with us?
To make the first order through our website, the minimum order amount is $1000 USD
Do we offer any discount on our products?
Yes. Once you create an account and our Account Manager approves it, you will get between 40% - 50% off your purchase.
How is the Shipment? How long do you have to wait to receive your order?
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We do the shipment after the payment of your order is verified; we have priority shipping for US territory. For every order, please allow between 2-4 business days to be delivered. (The package can be delivered in the mailbox, if this turns out to be your case, please be aware of your package's arrival).
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We ship worldwide from Miami – Florida in the USA. For national shipments, you will not have to deal with any extra customs office, freight, requirements, auditing, and origin certificate.
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All the orders that are placed before 12:30 pm (Eastern time) will be shipped the same day. We use UPS. But, USPS can be considered.
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For orders under $300 for the east coast, the shipment cost is $12 USD. For the east coast, orders over $300 will be shipped for free.
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For orders under $500 for the west coast, the shipment cost is $15 USD. For the west coast, orders over $500 will be shipped for free.